Summary:

A Sales Associate is a Carter’s|OshKosh B’Gosh brand ambassador, contributing to the store’s success through their excellent customer service skills, including strong product knowledge and an outwardly-friendly demeanor.

As a Sales Associate, your main responsibilities will include:

• Building and maintaining long-term relationships with our customers by providing an exceptional shopping experience which includes; greeting customers, offering assistance, directing customers to merchandise, product suggestion, providing product information and offering positive opinions.  
• Working together with all sales associates and the management team to meet and exceed store sales objectives and operational standards
• Processing customer sale transactions and accurately following cash handling procedures
• Assisting with merchandising, marketing and maintaining visual standards
• Securing company assets by following all loss prevention policies and procedures
• Developing your retail skills by completing company training as required
• Receiving and processing company product accurately and efficiently while upholding the organization of the backroom
• Completing daily, weekly and monthly store housekeeping duties as required
• Participating in creating an environment that is positive and outwardly-friendly for all employees
• Complying with all company and store policies and procedures
• Contributing to store success by accomplishing related results as needed

Experience and Skills

• Retail experience is an asset
• High energy and enthusiastic team player
• Effective communication and people skills
• Working knowledge of computers

Physical demands

• Ability to lift up to 25 lbs
• Ability to move and replace fixtures, shelves and hardware throughout the store
• Ability to use ladders on a frequent basis
• Capacity to stand for long periods

Availability Requirements

• Regular work frequency is required to remain an active employee.
• Availability changes must be approved by the Store Manager and will be reviewed based on business needs. 
• Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
• Must be able to work 2-8 hour shifts (applicable provincial laws apply).
• Minimum number of hours is not guaranteed.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.